ÁSZF

Voxinfo Informatikai Fejlesztő és Szolgáltató Kereskedelmi Korlátolt Felelősségű Társaság

GENERAL TERMS AND CONDITIONS
in a consolidated structure

Prepared on 30 December 2005
Effective date 1 January 2006
Amended on 2 April
2012

Customer service contact details:

Offline customer service during opening hours.

Email: cegtalalo[at]cegtalalo.hu
Phone: +36 (1)-225-7603
Fax: (+36-1)-225-7603
Opening hours: working days between 9:00 and 17:30

Personal customer service (upon prior arrangement):

H-1034 Budapest, Bécsi út 100. 1.em.102. ajtó, Hungary

Contents

GENERAL TERMS AND CONDITIONS  in a consolidated structure        

Customer service contact details:        

Contents        

1. Name and address of the Service Provider and the purpose and scope of the General Terms and Conditions        

1.1. Name and headquarters of the Service Provider        

1.2. The purpose, the objective and personal scope of the General Terms and Conditions        

1.3. The time and territorial scope of the  General Terms and Conditions        

1.4. Definitions        

1.5. Publication, registration and the language of the contract        

2. The Services provided by the Service Provider        

2.1. The determination, purpose, general features and brief description of the Services        

3. General information and conditions        

3.1. Acceptance of the General Terms and Conditions of the Service Provider        

3.2. The method of use of the Services        

3.3. Acceptance of the order and the purchase        

3.4. Offer validity        

3.5. Right of withdrawal of the client        

3.6. Guarantee        

4. Registration        

4.1. Registration of subscribers        

4.2. Incorrect data        

5. Types of the company information (products)        

5.1. Extract of the registry        

5.2. Extract from the certificate of incorporation        

5.3. E-certified copy of the extract from the certificate of incorporation        

5.4 Company records        

5.5. Credit Check Riport        

5.6. Profit and loss statement        

5.7. Balance sheet        

5.8. Notes to the Report        

5.9. Certified copy of certificate of incorporation        

5.10. Certified copy of balance sheet        

5.11. Certified copy of company records        

6. Order and delivery        

6.1. Online order        

6.2. Online and email delivery        

6.3. Delivery by post        

6.4. Delivery by courier        

7. Limitation of liability        

7.1. Responsibility during the use        

7.2. Incorrect use        

7.3. Incorrect data entry        

8. Data protection and handling        

8.1. Privacy and data handling policy and principles        

8.2. Definitions        

8.3. The quality of data, i.e. the requirements related to the personal data during the processing by machine        

8.4. Further guarantees to protect the data subject        

8.5. Privacy policy        

8.6. Data handling practice        

9. Payment        

9.1. Payment via high-priced landline and mobile phone        

9.2. Online payment by bank/credit card        

9.3. Online transfer        

9.4. Mobile purchase        

9.5. SMS Plaza payment        

9.6. Offline payment        

10. Invoicing        

10.1. Offline purchase        

10.2. Online purchase        

Attachment 1 – Prices of Documents        

Attachment 2 – Courier prices        


1. Name and address of the Service Provider and the purpose and scope of the General Terms and Conditions

1.1. Name and headquarters of the Service Provider

Company name: Voxinfo Informatikai Fejlesztő és Szolgáltató Kereskedelmi Kft.

Registered headquarters: 1037 Budapest, Királylaki út 132.

Site: 1034 Budapest Bécsi út 100.

Company registration at the Budapest Metropolitan Court as the Registry Court: 01-09-562739

Tax number: 12180439-2-41

Bank account number: 10102103-31190704-00000001

Data protection registration number: 40373

Language of the contract: English

Email: cegtalalo[at]cegtalalo.hu
Phone: +36 (1)-225-7603

Contact person: Csilla Vincze

hereinafter referred to as Service Provider

1.2. The purpose, the objective and personal scope of the General Terms and Conditions

1.2.1. The purpose of the General Terms and Conditions is to determine the legal terms and conditions related to the online, mobile and mediated content provision of the Service Provider and the use of the payment system, in special consideration of the object of the Service, the payment schedule and the qualitative requirements of the Service.

1.2.2. According to the provisions of these General Terms and Conditions, the Service Provider is entitled to provide online, mobile and mediated online content, to fulfil orders and to provide any related services; those Services are provided the Client, Registered Subscriber of the Services according to the regulation in force, based on these service terms and conditions.

1.2.3. The Client, the Registered Subscriber of the Services can be a private person, a legal entity jogi and a company without a legal entity. The personal scope of the General Terms and Conditions covers the Internet users (online visitors), Clients, Registered Subscribers and the Service Provider.

1.3. The time and territorial scope of the  General Terms and Conditions

1.3.1. These General Terms and Conditions are effective as of 1 October 2006.

1.3.2. The scope of these General Terms and Conditions covers to all geographical territories where the Service Provider provides Services.

1.4. Definitions

The following terms have the meaning defined below, except the context General Terms and Conditions refer to a different meaning:

Internet user: any private person, legal entity or company without legal entity who is the visitor of the website providing online Services.

Client: any private person, legal entity or company without legal entity who uses the Services against payment.

Registered subscriber: any private person, legal entity or company without legal entity whom the Service Provider provides Services based on a preliminary registration.

Service: the Service Provider provides mediated online content (company documents) with the aid of its online integrated micro payment system. Based on the General Terms and Conditions, the Service Provider provides the Client, Registered Subscriber with one or more Services.

Service Provider: Voxinfo Informatikai Fejlesztő és Service Provider Kereskedelmi Kft.

Service registration: the process in which the Subscriber or the Client registers its personal details and agrees to the General Terms and Conditions and the Privacy Policy.

1.5. Publication, registration and the language of the contract

The contract is considered to be concluded in written and it will be electronically recorded at the headquarters of the Service Provider and it is available for later checking; it can also be viewed on the internet (GTC and Privacy policy sites). The contract does not refer to any code of ethics.

2. The Services provided by the Service Provider

 2.1. The determination, purpose, general features and brief description of the Services

Business Service: content services mediated by the Service Provider against payment which are considered Business Services.

The Business Services can be ordered by any Client, Registered Subscriber.

The Business Services are subject to a service fee.

The Service Provider provides the following Business Services:

The Service Provider provides mediated content services in which the Client is able to access the details related to the official documents and company information of ca. 800,000 companies  registered in the system of the Ministry of Justice and Law Enforcement -- Company Information and Electronic Company Procedures (H-1054 Budapest, Kossuth tér 4., Hungary) online through the internet which is subject to a fee. There is a registered subscription opportunity belonging to the service. The fee of the mediated content provision service can be paid online (see Section 9 of the GTC).

In addition, the fee of the certified company documents can be paid in cash (cash with order) or at the courier.

Further details of the Service can be found on the websites of the services.

3. General information and conditions

3.1. Acceptance of the General Terms and Conditions of the Service Provider

Upon the use of the Services, the Service Provider calls the attention of the Client, Registered Subscriber to the fact that

  1. the Client, Registered Subscriber accepts the General Terms and Conditions of the Service Provider and considers them binding on itself;
  2. The Client, Registered Subscriber gives its consent to submit its name, address, phone number and e-mail address to the Service Provider if a private person requires an invoice on the payment of the fee. For legal entities and companies without a legal entity, the name, the billing address, the phone number and the e-mail address of the company shall be submitted and these data are handled by the Service Provider according to the Privacy Policy and shall not be disclosed to any third party in any case without the prior consent of the data subject.

3.2. The method of use of the Services

The services can be used in a way it is detailed on the websites of the Services:

  1. The websites of the Services are available here: www.cegtalalo.hu; www.cegkivonat.com; www.merlegletoltes.hu; www.cegbirosag.com; www.cegjegyzek.com, www.csodinfo.hu, www.cegfurkesz.hu, www.melyikcegmitcsinal.hu, www.adoszam.hu, www.ceglista.hu.
  2. The way of using the Services:
  1. The Client shall enter the company registration number, the name of the company in question (the first few characters) or its tax number in the browser field of the website of the Service, and then it shall click on the Search and the Enter buttons.
  2. A result list appears from which the company in question can be selected by clicking.
  3. Then the types of documents related to the company can be selected by clicking for the order. The acknowledgement of the selection can be done by clicking on the Continue button.
  4. On the next page the payment methods for the selected type of document can be seen which can be selected by clicking. The acknowledgement of the selection can be done by clicking on the Continue button.
  5. In the next step the Client shall enter additional details related to the delivery, e-mail delivery and the invoicing based on the type of the document and the method of payment.
  6. As a last step before the payment, the Client has the opportunity to review and check all the details. The acknowledgement of the check-up and the start of the payment can be done by clicking the Order button.
  7. The payment can be done within or outside the website depending on the method of payment.
  8. After the payment the Client is directed to the website. If the payment is successful, the site automatically shows the opportunity to download the document, to print the invoice and the confirmation in case of a certified document or a credit check report.

3.3. Acceptance of the order and the purchase

Any Order, purchase can be considered accepted or registered if the Client, Registered Subscriber has completed all the required fields on the website of the Service. The  Service Provider does not take any responsibility for any damage resulting from such a default and for any technical problem arising during the process.

The order will always be confirmed by email notification and the Service Provider sends the confirmation email immediately after the order has been placed. The automatic confirmation email shall be considered a statement of acceptance.

The Service Provider does not take any responsibility for any technical and other factors arising on the side of the Client  and hindering the delivery of the email, especially due to the function of the spam filter of the client’s email system, neither takes any responsibility for the delivery problems due to the filled status of the client’s mailbox.

3.4. Offer validity

The offer validity is valid for the subsequent payment by cash with order.

If the order confirmation email sent by the Service Provider do not arrive at the Client latest within 48 hours, the Client will be exempted from the offer validity.

3.5. Right of withdrawal of the client

The Service Provider provides the product based on the instructions of the Client at his explicit request, so the Client has no right to waive.

3.6. Guarantee

If the product purchased – company document – is faulty according to the Client, the type of the fault has to be reported to the customer service and the transaction ID belonging to the purchase has to be mentioned. The electronic document will be delivered again by email at the request of the Client.

The customer service of the Service Provider checks whether the local copy of the document delivered is error-free with the aid of a computer program (internet browser, Adobe Reader, Microsoft Excel, Microsec e-Szignó). If the local copy of the document turns out to be incorrect, the customer service obtains the document again and delivers it by email.

For documents delivered by post, the Service Provider shall follow Section 6.3.

Regarding the guarantee, the Service Provider does not take any responsibility for the content of the documents; it only guarantees to send the document from authentic sources to the client in a good condition.

4. Registration

The registration is not a condition to use the Service.

4.1. Registration of subscribers

To become Subscribers, the users have to register on the website of the Service.

4.2. Incorrect data

The Service Provider shall not be responsible for any default in fulfilment arising from the incorrect data.

5. Types of the company information (products)

The pictures of products displayed on the website are illustrations only and may differ from reality; due to the character of the documents, they are to show the general structure and appearance of the documents. The prices of the products can be found in Attachment 1. The products can be ordered exclusively online, door-to-door delivery or electronic delivery.

5.1. Extract of the registry

It contains and certifies the entries in the most important fields of the registry.

5.2. Extract from the certificate of incorporation

It is a document in HTML format from authentic sources, certifying the entries (legally binding/effective) recorded in the fields of the registry at a certain time.

5.3. E-certified copy of the extract from the certificate of incorporation

It is an electronic extract from the certificate of incorporation, containing the electronic signature and the time stamp of the Ministry of Justice and Law Enforcement -- Company Information and Electronic Company Procedures. The document is available in es3 format, and it can be opened with the free e-Szignó program of MICROSEC.

5.4 Company records

It is a document in HTML format from authentic sources, certifying all the valid and deleted (previous) entries in the fields of the registry of the company in question.

5.5. Credit Check Riport

The data of the credit check report stem from the database of D&B Magyarország Kft. which contains more than 500,000 companies registered in Hungary.

Beyond the basic company details, the credit check report contains the most up-to-date, officially available balance sheet, profit and loss statement for the last 3 years as well as the risk assessment of the company. The credit check report is available in pdf format; to open it, the free Adobe Reader program can be used.

The partner of the Service Provider in the credit check report service is D&B Magyarország Kft.

5.6. Profit and loss statement

It is an annual report on the financial results of a company recorded and stored at the registry courts (the detailed description of the profit after taxation of the year). The profit and loss statement is available in pdf, HTML or Excel format.

5.7. Balance sheet

It is an annual report on the assets of a company recorded and stored at the registry courts. The balance sheet consists of the valuated assets (the form of assets) and liabilities (the source of assets) measured in money. The balance sheet is available in pdf, HTML or Excel format.

5.8. Notes to the Report

It contains documents that are necessary to reflect the pecuniary and financial situation and the operation of the company in a reliable and true way beyond the balance sheet and the profit and loss statement. It may contain figures and text comments. The Notes to the Report is available in pdf format.

5.9. Certified copy of certificate of incorporation

The certified copy of the certificate of incorporation is an official document issued by the Ministry of Justice and Law Enforcement -- Company Information and Electronic Company Procedures. It contains the (legally binding/effective) entries of a company at a certain time. The certified copy of the certificate of incorporation is a printed document holding the signature and the seal of the Ministry of Justice and Law Enforcement -- Company Information and Electronic Company Procedures. The document is delivered to the Client by post or courier.

5.10. Certified copy of balance sheet

The certified copy of balance sheet is an official printed document containing the summary of the balance sheet, the profit and loss statement and the notes to the report, holding the signature and the seal of the Ministry of Justice and Law Enforcement -- Company Information and Electronic Company Procedures. The document is delivered to the Client by post or courier.

5.11. Certified copy of company records

Being an official document, it contains and authentically testifies all the valid and deleted (previous) entries in the fields of the company records.

The certified copy of company records is an official printed holding the signature and the seal of the Ministry of Justice and Law Enforcement -- Company Information and Electronic Company Procedures. The document is delivered to the Client by post or courier.

6. Order and delivery

6.1. Online order

The company information service of the Service Provider can be ordered online through the websites.

6.2. Online and email delivery

The electronic (not printed) document paid by the Client is delivered electronically. After the successful payment the Client can download the document from the website and the majority of the documents are delivered by the Service Provider automatically in an email.

6.3. Delivery by post

If the Client submits the order for a certified company document from Monday to Thursday until 12:00, the shipment will be posted by priority mail on the date of the order. In other cases the document will be posted the next day after the order by priority mail. For orders submitted on Fridays and at weekends, the document will be posted on Monday by priority mail.

The time of delivery is determined by the rules related to domestic priority mails stated in the general terms and conditions of the Hungarian Post (http://posta.hu). We do not take responsibility for the damages resulting from the delivery defaults of the Hungarian Post.

6.4. Delivery by courier

The orders of certified company documents submitted from Monday to Thursday until 12:00 (delivery address is Budapest and its surroundings) are delivered by courier on that day between 14:00 and 18:00. The orders arrived after 12:00 or posted on Fridays and any other extraordinary working days are delivered by the courier service the next working day. The fee of the courier delivery has to be paid by the Client on the spot (see Attachment 1 – Courier prices).

The Service Provider does not take responsibility for any delays resulting from the default of the courier.

7. Limitation of liability

7.1. Responsibility during the use

The Services can be used by the Clients and the Registered Subscribers at their own responsibility.

The company information that can be ordered on the sites stem from the Ministry of Justice and Law Enforcement -- Company Information and Electronic Company Procedures and Dun & Bradstreet Hungária; the Service Provider does not take any responsibility for their content.

The Service Provider guarantees that the company documents ordered and paid on its website are delivered to the Client in their original, unmodified form and content.

The Service Provider assumes liability up to the order fee for the Clients to obtain the company documents by using the website properly and correctly.

The company seeking takes place in the up-to-date database of the Service Provider and the Service Provider does not take any responsibility for any eventual incorrectness.

Authenticated and effective data are included in the downloaded/ordered  documents belonging to a certain company registration number.

The database providing a search by company registration numbers, company names and tax numbers is continuously updated based on the database of Cégközlöny, NAV , KSH and the Ministry of Justice and Law Enforcement -- Company Information and Electronic Company Procedures. The Service Provider shall process the details registered with the best care possible. Nevertheless, the data may be damaged during the process, they are not stored in the database or in extraordinary cases they are not registered for the company in question.

The Service Provider is not responsible for any potential damages

  1. that are related to the use of the websites and the data submitted through them;
  2. that are due to a status when the service cannot be used temporarily;
  3. that are due to the default of third parties (improper function, defects, errors, malfunction, delays in the information transfer, virus, line errors).

The Service Provider excludes all and any liability in connection with the appearance, legality and correctness of the data stored in the database, including the consequences resulting from the potentially incorrect or not up-to-date information content.

7.2. Incorrect use

The payment steps should be followed precisely. The Service Provider does not take any responsibility for any damage resulting from the incorrect use (e.g. unnecessary phone call, multiple online transfer) and does not reimburse any fee.

7.3. Incorrect data entry

If the Client registers an incorrect data such as email address, billing, mailing or delivery address, phone number or mobile phone number, bank account number or the company document query contains errors or are incomplete, the Service Provider does not take responsibility for any incorrect fulfilment due to the incorrect data.

8. Data protection and handling

8.1. Privacy and data handling policy and principles

The Service Provider thereby publishes its privacy and data handling policy and principles. It considers them legally binding on itself.

The data protection registration number of the Service Provider: 40373

This privacy policy and data handling statement contains the rules related to the handling of personal data in the framework of the Services provided by Voxinfo Kft. (H-1034 Budapest, Bécsi út 100., Hungary) hereinafter referred to as Service Provider.

The definition of Service contains the content provision activities of the Service Provider, incl. the operation of the related payment system. During the provision of the Service, the Service Provider collects and stores the data on a server.

The technical background of the Service is provided by the a 23VNet Kft. (H-1132 Budapest, Victor Hugo u. 18-22. III., Hungary) in the following aspect: Placing, operating, storing, connection to the internet of the servers of the Service Provider and the control of the connection. 23VNet Kft. does not do any data processing activity. By starting to use the Services, the users accept the terms and conditions of this privacy policy. This privacy policy is continuously available on the home page of the Service.

Regarding the personal data handled in connection with the Service, the Service Provider is the handler of the data. The duration of handling the personal data generated in connection with the Service lasts as long as there is a legal relationship with the user in question; after this period the data related to the user or provided by the user will be deleted.

The personal data handled by the Service Provider can be disclosed the employees of the courier and the Service Provider being involved in the delivery of the certified company documents and in the provision of the Service. The handling of personal data always takes place according to the effective relevant Hungarian regulation.

The aim of the data handling in connection with the Service by the Service Provider is to provide the Service in an efficient, safe and – if applicable – personalized way; to settle the disputes related to the use of the Service, to provide information, to troubleshoot the operation problems, to guarantee the quality of the Service and to enforce the General Terms and Conditions.

When determining these rules, especially the provisions of the Act LXIII. of 1992 (on the protection of personal data and the publicity and the modification of the official data – Act XIX. of 2005) and the Act VI. of 1998 (the publication of the Treaty in Strasbourg dated as of 28 January 1981 on the protection of private persons during the processing of personal data by machine) as well as the recommendations of the Online Privacy Alliance were taken into consideration.

The purpose of this document is to guarantee each private person in all fields of the Service that their rights, rights for freedom, especially the rights for private life are respected during the process of personal data by machine (data protection).

8.2. Definitions

a) Personal data: any data related to a certain private person (hereinafter referred to as the person affected) (address, phone number etc.) and a conclusion can be drawn from the data to the person affected. The personal data retains its function during the data handling as long as a relation with the person affected can be restored.

b) Special data: personal data related to

1. race, nationality, ethnicity, political opinion or membership in a political party, religion or any other belief;

2. health, addiction, sexual life and penalty record.

c) Data handling: independent from the method applied, the collection, registration, storage, processing and utilization (incl. transfer and publication) and deletion of personal data. The modification and the prevention of any further use of the data are also considered data handling.

d) Data processing: data handling operations, technical tasks, independent from the method and instrument applied to complete the operations as well as from the location of application.

e) Data forwarding: if the data is disclosed certain third parties.

f) Publication: if the data is made available for anyone.

g) Data handler: a private person, a legal entity or a company without legal entity who or that determines the purpose of data handling, makes the decision on the data handling and implements them and may outsource the implementation to a data processor. For an obligatory data handling, the purpose and the conditions od the data handling, the data handler are determined in an act on data handling or a municipal decree.

h) Data processor: a private person, a legal entity or a company without legal entity who or that vagy processes the data on behalf of the data handler.

i) Deletion of data: making the data unrecognizable in a way that they cannot be restored.

j) Automated data: data that will be processed automatically.

k) Machine processing: it contains the following operations if these are completed by automated instruments partially or totally: storage of data, logical or arithmetical operations with data, modification, deletion, retrieval and disclose of data.

8.3. The quality of data, i.e. the requirements related to the personal data during the processing by machine

a) Data can be collected and processed in a fair and lawful way.

b) Data can be stored for determined and lawful purpose and cannot be used for different purposes.

c) Data shall be proportionate to the purpose of their storage and have to correspond this purpose and they shall not go beyond that purpose.

d) Data shall be correct and up-to-date if it is necessary for the Service.

e) The data storage shall take place in a way that the identification of the data subject is possible for the time necessary for the purpose of the storage only.

f) No data on ethnicity, political opinion, religion, other belief, health and sexual life can be processed, except the case where the local regulation provides suitable assurances. It also relates to the personal data related to the penal record.

g) Suitable security actions have to be taken to protect the personal data stored at the automated data files against the unintentional or unauthorized elimination or accidental loss and unauthorized access, modification and publication.

8.4. Further guarantees to protect the data subject

Everyone has the right to

a) get information on the automated data file containing the personal data, its main purposes and the person handling the data file, his/her address or its registered headquarters;

b) get information in reasonable periods and without excess delay or costs about the fact whether the personal data are stored in an automated data file and to get information on such data in an available form;

c) get these data corrected or deleted in the easiest and quickest way if it is reasonable;

d) use its right to remedy if its request related to the information, publication, correction or deletion declared by law has not been fulfilled. At the request of the person affected the data handler provides information about the data handled and those processed by the processor entrusted by him/her/it, the purpose, legal basis and duration of data handling, the name, address (registered headquarters) of the data processor, his/her/its activities related to the data handling and the persons who get/got the data and its purpose. The data handler is obliged to provide information in written, in an easily understandable way as soon as possible but latest within 30 days after the submission of the request. If the rights of the affected person have been violated, he/she can refer the matter to the court and take actions against the data handler and he/she has the right to contact a data protection ombudsman. The data handler is obliged to compensate for any damages caused by handling the data of the person affected unlawfully or by not fulfilling the requirements of the technical data protection. The data handler is responsible against the person affected for the loss caused by the data processor. The data handler is exempt from the liability if he/she/it is able to prove that the damage was caused by unavertable reason beyond the scope of the data handling. The damage does not have to be compensated if it was caused by the intentional or negligent behaviour of the aggrieved party.

Personal data can be handled if

1. the person affected gives his/her consent, or

2. the decree of the local authorities orders to do so based on a law or regulation, to the extent ordered. Any regulation can order the publication of the personal data due to public interest and by specifying the scope of data explicitly. In any other case the consent of the person affected - for special data a written consent - is needed for the publication. In case of any doubt, it has to be considered that the person affected has not given his/her consent. The consent of the person affected shall be considered as provided for the data disclosed by him/her during his/her public activities or the data provided by him/her for the purpose of publication.

Data handling bound by the purpose:

Any personal data can only be handled for a certain purpose, i.e. to exercise a right or to fulfil a responsibility. This shall be met in all steps in the data  handling. Only those personal data can be handled that are absolute necessary to achieve the aim of the data handling, suitable for achieving the aim but only to the extend and time necessary for achieving the aim.

Data transfer, combination of data handling activities

The data can be forwarded or different data handling activities can be combined if the affected person gave its consent or it is allowed by law and the conditions of the data handling are available for all personal data.

Data security:

The data handler and the data processor in the scope of his/her/its activity is obliged to provide security for the data and take the technical and organizational steps and determine the process rules that are necessary for the enforcement of this law and other regulations on the data protection and confidentiality. The personal data, especially those having been qualified as state secret or service secret shall be protected against the unauthorized access, modification, publication or deletion as well as damage or loss.

8.5. Privacy policy

The Service Provider assumes liability to inform the users before collecting, recording and handling of any data in a clear, attention raising and obvious way, informing them on the method, the purpose and the principles of the data collection. Besides, in all cases when the data recording, handling and collection is not made obligatory by law, the Service Provider makes the user aware of the voluntary nature of the data provision.

For a compulsory data provision, the regulation ordering the data handling shall be indicated. The person affected has to be informed on the purpose of the data handling and the persons who will handle and process the data. The information on the data handling also takes place in a way that the regulation orders the existing data handling by forwarding or combination with the data collection.

In all cases where the Service Provider intends to use the data provided to purposes other than that of the original data collection, he/she shall inform the user and gets the user’s prior explicit consent and provides an opportunity for the user to prohibit the use.

During the collection, recording and handling of the data, the Service Provider shall comply with the limitations stated in the Principles and informs the person affected on his/her activity upon demand through electronic mail. The Service Provider is obliged not to execute any sanction against a user who denies the non-obligatory data provision.

The Service Provider is obliged to guarantee the security of the data and takes the technical and organizational steps and determines the procedural rules guaranteeing that the collected, stored and handled data are protected and prevents them from loss, unauthorized use and unauthorized modification. In addition, it obliges itself to inform any third party eventually forwarding or disclosing the data on the fulfilment of such obligation.

8.6. Data handling practice

a) The use of the Services of the Service Provider requiring the submission of data and the provision of data takes place on a voluntary basis.

b) The Service Provider requires, handles and stores the data necessary for the payment (invoicing) of the products (online contents) and for the identification of the entitled person or addresses only.

c) The consent for the payment transaction and the data handling related to the Service takes place by initiating the payment and we are obliged to record the invoicing details for five years according to the effective taxation regulations.

d) If the user has not given its consent, the system does not allow the user to use the payment transaction and the content service, considering that the transaction cannot be completed if the necessary data are missing.

f) By entering the email address, the Client agrees that the Service Provider sends regular information on the changes and developments related to the Service and the Service Provider’s own information related to its other services. In addition, the Service Provider uses the data recorded exclusively for the transactions related to the data subject(s) in connection with the direct organization, handling and controlling of the Service and the content service. Under no circumstances shall any data be disclosed without the prior consent of the data subject to any third party.

If you have any question or remark on the data protection, do not hesitate to contact our customer service.

9. Payment

The payment of the Service fees takes place online or by cash with order.

9.1. Payment via high-priced landline and mobile phone

  1. Select the method of payment: Telephone.
  1. Currently, the payment service is available from all Hungarian mobile and landline networks if the high-priced (starting with 06-90) phone numbers are not disabled.
  2. Set the phone to TONE mode. When pressing the button, you have to hear a beep.
  3. A six digit payment code is the identification of the payment. Please note it for any possible claim in the future.
  4. Calling the numbers starting with 06-90 is subject to a fee, even if the further steps are unsuccessful for any reason.
  5. After a successful phone call press the company document download button to be able to download the document ordered or so that the Service Provider can automatically send it by email.

9.2. Online payment by bank/credit card

  1. Select the method of payment: Bank/credit card.
  2. To be able to receive an invoice, enter the billing details on the form displayed.
  1. I accept the terms and conditions of invoicing
    The
     Client shall to display the invoice of the Service after the payment by clicking on a button and print it from the browser. The invoice generated is the original copy of the Client (valid without signature and seal), it is suitable for bookkeeping and complies with the Decree No. 47/2008 of the Ministry of Finances.
    The opportunity to print the invoice (not the invoice!) will also be sent by email, so if you are not able to print the invoice after the payment, you can do it later. You can print the invoice within 7 days from the purchase!
  2. By clicking on the "Continue" button, the Client accepts that the Service Provider authorizes the Client to print the invoice of the Service and accepts the terms and conditions of the invoicing related to the Client.
  1. Accept or modify the data (CORRECT). To complete the process, click the CONTINUE button.
  2. Enter the data on the bank/credit card on the payment site of OTP Bank:
  1. Bank card number (16 digit unique number on the front side of the bank card).
  2. Expiry date of the bank card (expiry date: month/year, stored on two digits).
  3. Verification code (CVC2 – three digit after the 16 digit card number on the back side of the card, on the right side of the signature bar).
  4. UCAF, CCV or CVV code (if available, a unique code provided by the issuing bank.)
  1. After the payment transaction (after clicking the PAYMENT button) the Client will be redirected to the site of the Service Provider where the company document can be downloaded and the confirmation can be seen for any official document. The Service Provider automatically sends the document ordered or the confirmation of the order by email.

9.3. Online transfer

  1. Select the method of payment: bank transfer.
  2. To be able to receive an invoice, enter the billing details on the form displayed.
  3. I accept the terms and conditions of invoicing
    The
     Client shall to display the invoice of the Service after the payment by clicking on a button and print it from the browser. The invoice generated is the original copy of the Client (valid without signature and seal), it is suitable for bookkeeping and complies with the Decree No. 47/2008 of the Ministry of Finances.
    The opportunity to print the invoice (not the invoice!) will also be sent by email, so if you are not able to print the invoice after the payment, you can do it later. You can print the invoice within 7 days from the purchase!
  4. By clicking on the "Continue" button, the Client accepts that the Service Provider authorizes the Client to print the invoice of the Service and accepts the terms and conditions of the invoicing related to the Client.
  5. Accept or modify the data (CORRECT). To complete the process, click the CONTINUE button.
  6. Choose the bank (click on the Select button)
  7. Go to the login page of the selected bank:
  1. Log in as usual (ID, password, account number).
  2. Enter the data requested at the transfer (amount, beneficiary, account number, remark).
  3. Click on the CONTINUE button and the completion of the transaction is started.
  4. After the completion of the transfer, end the process by clicking the PAID button.
  1. The next step is the verification of the payment.
  1. The Client will be redirected to the Service Provider’s site where the company document can be downloaded and the confirmation can be seen for any official document. The Service Provider automatically sends the availability of the document ordered or the confirmation of the order by email.

9.4. Mobile purchase

  1. Select the method of payment: Mobile payment.
  2. Enter the e-mail address and the phone number of the Client on the Mobile payment form.
  3. After pressing the Order button the Client will receive an SMS. To confirm the payment, send the SMS received to 06-30/40-40-400.
  4.  The Client has 5 (five) minutes to send the SMS back.
  5. After the approval a notification is sent in an SMS confirming the successful purchase.
  1. If the payment is successful, the Client will be automatically redirected to the site where the company document can be downloaded and the confirmation can be seen for any official document. The Service Provider automatically sends the document ordered or the confirmation of the order by email.

9.5. SMS Plaza payment

The SMS Plaza payment method means a payment by bank/credit card. This payment method can be used by those registered at the SMS Plaza system. (www.smsplaza.hu)

Registration process:

  1. adding the personal data
  2. activation of the registration with the codes sent by email or SMS
  3. registration of the bank card on the highly protected server of the OTP bank

The steps of the SMS Plaza payment for the registered users

The user has to select the SMS Plaza payment method when purchasing a company document and has to add the his/her mobile number provided at the registration.

The purchase confirmed in an SMS has to be acknowledged in a reply SMS. Upon confirmation the SMS Plaza charges the user’s bank card with the price of the product.

Then the user gets the Service and the invoice. The Service (document or confirmation) is sent to the email address provided during the order process.

  1. Select the method of payment: SMS Plaza.
  2. Add the mobile number of the Client on the payment form during the registration.
  3. An SMS is sent to the phone number which has to be acknowledged in a reply SMS.
  4. Upon confirmation the SMS Plaza charges the user’s bank card with the price of the product.
  5. If the payment is successful, the Client will be automatically redirected to the site where the company document can be downloaded and the confirmation can be seen for any official document. The Service Provider automatically sends the document ordered or the confirmation of the order by email.

9.6. Offline payment

The price of the official document can be paid by cash with order at the courier.

  1. Select the method of payment: Cash.
  2. After the company document and the delivery by courier were ordered and the cash with order to the courier form was filled in and submitted, the Client obtains a confirmation email automatically to check the data.
  3. The delivery can only take place upon prior arrangement.
  4. The price of the company document does not contain the fee of the delivery by courier; it has to be paid by the Client to the courier (see Courier prices).

 10. Invoicing

10.1. Offline purchase

For offline (cash) purchase the Client obtains a V.A.T. invoice on the purchase.

10.2. Online purchase

  1. For online payment by bank/credit a V.A.T. invoice is issued if the Client selects the Yes circle at the question "Would you like to receive a V.A.T. invoice?. If the Client does not request an invoice, we cannot send one later.
  2. For payment by bank transfer a V.A.T. invoice is always issued and it can be printed online as it is stated above.
  3. For mobile phone purchases the invoice is issued and posted by the mobile service provider for the monthly subscribers; for clients having a pre-paid card, this is done at the client’s separate request. The invoice is sent by the Service Providers to the address stated in the subscription contract.
  4. For purchases through high-priced phone call, the invoice is issued and sent by the telecommunication Service Provider to the address stated in the subscription contract.

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